Frequently Asked Questions
Where do I send my artwork?
How much is shipping?
When and how will I receive an invoice/receipt?
Can I choose custom acyrlic or wood colors?
If my product is damaged during shipping, will you replace the product?
When will my credit card be charged?
All other questions, see Customer Service.
Where do I send my artwork?
Please send your artwork to : tom@customengravinginc.com. See artwork requirements Here.
Return to Top
How much is shipping?
There are two standard shipping costs :
$135 : 24", 28", 32" Podiums, Communion and Pedestal Style Tables.
$175 : 36", 48" Podiums.
These products
ship truckline. Shipping on multiple items or other products
will be quoted.
Return to top
When and how will I receive an invoice/receipt?
You will receive an invoice by e-mail when your order is shipped.
Return to top
Can I choose custom acyrlic or wood colors?
Yes. You can see the current standard acrylic color offerings : Here. You can see the current standard wood color offerings : Here.
Don't see what you like? We match colors and will work with you to create custom products. Please see Customer Service for contact information.
Return to top
If my product is damaged during shipping, will you replace the product?
Yes, we replace products damaged in shipping. If your product is damaged or want more information on our replacement policy, please contact us at Customer Service.
Return to top
When will my credit card be charged?
You will be charged the day we ship.
Return to top